Can’t even use as it’s not compatible with my ororo heated vest
Coat was good while it worked, but the battery died within 18 months, so pretty poor value and quality. Note that this is outside the 1 year warranty period for the battery, so now I have to spend another £100 on a new battery pack.
This jacket arrived quickly. It will keep me warm while watching my grandkids hockey games this winter.
I love my new heated vest. Since I live in a very wet climate and have an active dog, this will be perfect for under my raincoat all winter and spring. Heated clothing feels like a dream, made just for me.
Not enough panels to keep you warm. You don't tend to go out with your hands in your pockets. You wear gloves so those heated pockets are a waste. Your neck gets too hot with a little neck heater and the top ones are insufficient. They need to be all the way down your back and on your chest. Men's range has much larger heating areas. Also needed to buy a much larger battery for it which then makes the jacket heavy to wear
I absolutely love these liner gloves and have 2 pairs. I use them for snowshoeing and they are a game changer. I use them on their own (not under other gloves). Don’t get discouraged by the low-star reviews, get them!
Bought this to help keep my back loose when playing golf in cooler temperatures. It works very well, but a second battery is needed as it did not last the entire round.
Got for my husband with chronic kidney disease, with winter coming he is chilled all the time. He loves this new vest, the heat it delivers and the ease of the settings!
After just two years of normal use, the power button on my ORORO heated jacket failed, making the heating function completely unusable.
Despite providing proof of purchase and a video of the defect, ORORO refused to repair or replace it, citing their one-year Amazon warranty. Interestingly, they offer a three-year warranty when purchasing through their own website.
But why should the same product have such different warranty coverage depending on where it's purchased? Regardless of the sales channel, a heated jacket should last more than two years.
Shouldn't a company stand behind the quality and durability of its own products? Even if the written warranty has expired, shouldn't ORORO at least offer to repair a failed component rather than simply encourage customers to buy another jacket? A heated jacket should last more than two years, and a manufacturer should take responsibility when its product's essential function fails prematurely.
A warning to potential buyers: Based on my experience, the heating function could fail after just two years of normal use, leaving you with a jacket that no longer serves its intended purpose.
Very disappointing product durability and after-sales support.
As a mom of three in Canada, I’m always outside, school runs, errands, late shifts, and this vest has been a total game-changer. It heats up in seconds and keeps my core and back warm without the bulk of a heavy coat. I love that I can wear it alone on milder days or layer it under a jacket when it’s freezing.
The three heat settings are easy to use, and the battery lasts long enough to get me through a full day of being out and about. It’s lightweight, fits true to size, and the stand-up collar is a nice touch for keeping my neck warm.
Would I recommend it? Absolutely. It’s become my go-to for chilly mornings and long days out. If you hate being cold but hate bulky layers even more, this vest is worth it.
Great heated jacket. I was lucky enough to be one of the first people to purchase this jacket. A cosy warm coat even when not using the heat settings. Fantastic for beating the cold winter chills.
Not to good the heat it give its to little
I have lot of there vest and this is the cheapest one
Long lasting power for hours of heat
This vest is a wonderful product! This was my first heated piece of gear I’ve owned and I haven’t put it down since.
I use it for the golf course mainly but I find it’s awesome for walking in cold stores because you can control how much heat you want !
I don’t often like how I look in a vest but I found this very flattering on me
Trop grand et ne peut être retourné puisque c'est un Open-box! La position de la batterie laisse à désirer, sous mon manteau, ça me fait un point de pression sur la hanche gauche. Pour la chaleur et la durée de la batterie, c'est parfait!
I bought the vest on sale. It takes several minutes to heat up, but the vest starts giving off heat even during that time. The three heat settings are easy to select. However, I still find even the highest setting to be very low and not particularly warm. You really have to wear the vest under other clothes to feel the warmth. I also think the jack plug for the battery in the vest is poorly designed, since it prevents the use of other batteries or power banks. Overall, though, the vest fits me very well in size XL, so I’ll probably keep it.
Was not delivered!! Portion was delivered to postal mail box other was not because the carrier didn’t deliver to the PO Box that was provided. How does a portion of an order get delivered. Package was here but sent back. All it took was a simple phone call. Ridiculous logistical decision that delayed me receiving my order. Returned to sender to be sent back a second time cost both time and money?????
Hi there,
We’re sorry for your experience. Our Customer Service Team has arranged a replacement for the remaining items, and they are expected to arrive this week. More shipping details will be provided in a separate order email.
If you have any further concerns, please feel free to reach out to us via support email.
Once again, we sincerely apologize for the inconvenience.
Best regards，
ororo Customer Service
The heated jacket is nice and warm even with out the heating turned on it will come in handy when the temps start dropping
Very pleased with service and product, Gilet fit very true to size chart